Returns & Exchanges
At 100% Vegan, we want you to love your cruelty-free glow, which is why we offer a 30-day window for returns or exchanges on all products. If your beauty purchase isn't a perfect match, we've made the process simple and transparent to ensure your satisfaction.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original, recyclable packaging to ensure they remain protected during transit back to our facility.
Attach Your Label
Download and print the prepaid carbon-neutral shipping label provided via email and securely affix it to the outside of your parcel.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing